FAQ’s

frequently asked questions

We have answered some of your frequently asked questions below. Please read through; and if your concerns haven't been addressed, kindly contact us.

How do I contact you?

ENQUIRIES: contact@cutemestore.com
ORDER | DELIVERIES: orders@cutemestore.com

Where are you located?

24B Prince Bode Adebowale Crescent,
Lekki Phase 1 - Lagos
Lagos Nigeria.

Do you accept bulk orders?

We accept bulk orders. Just place your order in the store, pay the shipping cost and we will fulfill your orders and ensure they are delivered to you.

Do you make special orders?

We work with exisiting vendors to make custom bespoke and couture upon request. You can contact us to discuss your request.

What is a dispatch date?

This is the date the order was shipped out.

How do I return or exchange?

All items not listed as sale or clearance can be exchanged only if the wrong order was received. For more information on return and exchange, see return policy.

How do I cancel an order?

In the case that your order hasn’t been shipped, we will issue a full refund to you. Shipping fees cannot be refunded.

What is the shipping rate?

Shipping rates vary, depending on your delivery location, they are calculated at checkout.

Do you ship outside Lagos?

We ship products outside Lagos, however shipping rates are calculated at checkout and vary depending on your delivery location. For more information see delivery policy.

Do you ship outside the country?

We ship products outside the country, however international shipping rates are calculated at checkout and vary depending on your delivery location. For more information see delivery policy.

How do I know my size?

There is a size chart provided on our website, you can view and select your size.

There is something wrong with my order.

Please contact orders@cutemewear.com stating your order number along with your concern.

CUTE ME

At Cute Me, we celebrate diversity. Our deep roots in the fashion landscape is inspired by need to empower every child, regardless of gender, ethnicity or race. Our brand is positioned uniquely as a retail store, aggregating all known child friendly brands and in some cases supporting fashion creatives by stocking their couture and bespoke tailored pieces.

QUICKLINKS

About Cute Me
Contact Us
Size Guide
FAQ's
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POLICY

Return Policy
Delivery Policy
Privacy Policy
The Developer

COLLECTIONS

Boys
Girls
Casuals
Dresses
Shirts
Jeans
Sleep Wear
Pants
Accessories
Skirts

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